Questions
The things worth knowing before you order.
Flowers
We make the stems from pipe cleaners, which have a wire core wrapped in a soft fibre nap. We use cotton fibre for the centres and detail work, then bend and wrap every stem by hand.
Yes. Pipe cleaner stems and cotton fibre are the materials, and the work is in how each stem, petal and centre is shaped by hand. Up close, the soft fibre texture is part of what makes them recognisably handmade.
We use cotton fibre for the centres and fine detail. It gives the flowers their soft, slightly furred texture when you look closely.
No. They are inspired by real flowers, but they are a different kind of object from a fresh bouquet. The looped fibre, visible hand shaping and wire at the centre are deliberately part of the piece.
They last for as long as you want to keep them around. Keep a piece out of direct sunlight and it holds its colour and shape. Strong direct sun over many months is the one thing that fades the dyes.
No. Nothing in a finished piece is organic, so there is nothing to decay, wilt, drop or smell.
No. There is nothing living in them, so water does nothing useful. It can mark the fibre and rust the wire inside the stem.
Yes, as long as the vase is dry. The flowers do not need water, and a dry vase keeps the fibre and wire protected.
A bright room is fine. A sunny windowsill is not, because strong direct sunlight over a long period fades the dyes, particularly the pinks.
Yes. There is wire inside every stem and petal, so you can gently bend a petal or stem back into place with your fingers. It is made to hold the shape you give it.
Collection
Most collection pieces take three to five days to make, with delivery in Colombo adding a day. The product page shows the lead time for that particular piece, and we confirm the timing with you before anything begins.
Yes. We make each collection piece for the person who has ordered it, rather than taking a finished bouquet from a shelf.
It will be close, but it will not be identical. We shape every piece by hand, so no two sit in exactly the same way. We photograph our colours in daylight and match them honestly rather than enhancing them.
Each product page lists exactly what is included. That normally covers the handmade flowers, wrapping, a card with your message written by hand and a care card.
Yes. Every piece arrives wrapped, boxed and finished with your handwritten message, so there is nothing for you to assemble before giving it.
Usually we can. We can match a colour, change the size or shape, make particular flowers and build a piece around one occasion. Send us the idea or a photograph, and we will tell you honestly whether it is possible.
Yes, as closely as the material allows. Send us a photograph and we will pick the closest match from the shades the material comes in.
Yes. We can make anything from a single stem to an arrangement for a table. Larger pieces take longer and cost more, and we tell you both before we begin.
Yes, you can ask. We make daisies, roses, tulips, lavender and several others. If it is something we have not made before, we will say quickly whether we can make it.
Ask us before assuming. Custom work cannot be made on the same day, so the collection is usually the faster and better answer when a date matters.
We bend and wrap every stem by hand, one at a time, and a full bouquet takes several hours of work. The price covers those hours and a piece made for one person, not just the materials.
Ordering
You send us a message on WhatsApp and talk to the studio making your piece. We make every piece for one person and the details matter, so ordering is a conversation rather than a cart.
Once the colours are chosen and the stems are shaped, the bouquet cannot be sold to somebody else. The deposit covers materials and time, and you pay the rest when the piece is in your hands.
Yes. We tell you the total, including delivery, before you pay anything. If the number changes for any reason, you hear about it before it changes, not after.
We deliver anywhere in Colombo, either by courier or in person. We arrange the timing with you rather than assigning it.
We charge delivery in Colombo at cost. We tell you the exact amount before any payment is taken.
Yes, if we have the time. Tell us the date in your first message because timing is the one thing that cannot be fixed after the piece is made.
Yes. If you are sending from overseas, the piece is paid for in full before dispatch because you are not there to receive it. We send you a photograph of the finished bouquet before it leaves the studio.
Before making starts, changes to the colours, size, date or card message cost nothing. Tell us as soon as you can so we can keep the order accurate.
Once the stems are being shaped, the deposit has already been spent on materials and hours, so it cannot be returned. That is why we ask for a deposit rather than the full amount at the start.
We need a name, phone number and delivery address, plus the recipient's name for the card. Depending on the order, we may also need the occasion and delivery date.
We use your details to make and deliver your order, and for nothing else. We do not sell them or use them for marketing unless you ask to hear about new pieces. The courier receives only the address needed for delivery.
Gifting
No. We never put a price, invoice or receipt in the box.
Yes. We do not put an invoice or receipt in the box, so the piece arrives as a gift rather than a transaction.
Yes. We write your message by hand on the card exactly as you send it to us.
Yes, before making starts. The card message can move along with the colour, size or delivery date at no cost.
Yes. Each occasion page has message ideas you can use as they are or make your own. If none fit, describe the person and the moment on WhatsApp and we will suggest something.
Yes. You can be named or not, and we will not tell anyone who sent it unless you ask us to. Anonymous gifts are normal here.
Yes. Tell us how you would like to be named, and we will write that into the card message. If you are sending from overseas, we tell the recipient who it is from in your words.
Yes. It arrives wrapped, boxed and finished with your message, so there is nothing for you to put together.
Yes. We can deliver directly to the recipient anywhere in Colombo. Give us their name, phone number and delivery address, and agree the timing with us before we begin.
Yes. You can order from overseas, pay before dispatch and receive a photograph of the finished bouquet before it leaves the studio. The recipient still receives the gift with no price inside.
Looking after them
Keep them out of direct sunlight and dust them every few months with a soft brush. They do not need water, feeding or regular upkeep.
Water can mark the fibre and rust the wire inside the stem. There is nothing living in the flowers, so water does not help them.
Yes, in a dry vase. A vase is fine for display, as long as it does not contain water.
Strong direct sunlight over months fades the dyes, particularly the pinks. A bright room is fine, but a sunny windowsill over a long period is not.
Every few months is enough. A whole bouquet takes about a minute to dust.
Use a soft make-up brush, a clean paintbrush or a hairdryer on cool and low. Work outward from the centre of each flower.
Almost certainly not. There is wire inside every stem and petal, so reshape it gently with your fingers. This is the most common issue people ask about, and the flowers are made to come back into shape.
Stand the piece upside down somewhere dry and airy, away from sun and heaters. It will usually recover. If the wire has rusted through, send us a photograph.
Push the stem back into the wrap. If the binding has come loose, message us and we will tell you whether it is a quick fix at home or worth sending back.
Fading is caused by sunlight and cannot be reversed. Move the piece somewhere shadier. If it fades within the first year, tell us, because that is not normal.
Yes. We repair our own work for free. Send us a photograph of what happened, and we will tell you the simplest way to put it right.
We replace it or refund you, no questions asked. You do not need to return anything. Send us a photograph on WhatsApp and we will take care of it.
The guide
It's a craft library written by the studio: how wire and cotton fibre become flowers, why the material behaves the way it does, and what keeps a made flower looking right for years. We group it into technique, materials, form and symmetry, the traditions behind made flowers, and what ages one.
You can read exactly how each technique works and why, so it teaches you the thinking behind the craft. It's written to be understood rather than traced, though: it explains what the hands are doing, not a set of numbered patterns to copy.
The studio does, from doing the work. Every article comes out of making these pieces by hand, so it describes what actually happens at the bench rather than what sounds good on a page.
No. The guide explains how a technique works and stays true over time. The journal is dated: one person at a bench in one particular week, including the parts that didn't go well. Read the guide for the how, and the journal for what happened lately.
No, and that's deliberate. The guide is about the craft, not the shop. Prices sit on each piece in the collection, and delivery and how to order are covered in the ordering questions.
It keeps growing as the studio writes down more of what it knows. We never promise a schedule, so a quiet stretch between new articles is just that, not an abandoned page.
The journal
It's a dated record of studio work: what we made in a given week, what went wrong, and what we're trying next. Each entry is tied to when it was written, so it reads as a diary of the bench rather than a finished reference.
No. The journal is dated and tied to one particular week, including the parts that didn't go well. The guide is the evergreen side: how a technique works and why, written to stay true over time. Read the journal for what happened lately, and the guide for the how.
We add an entry when there's real work worth recording, and we never promise a set rhythm. A quiet stretch just means the studio was busy at the bench, not that the journal has stopped.
You'll pick things up, but it isn't written as instruction. The journal shows real attempts and what came of them. The step-by-step thinking behind each technique lives in the guide, which is where to go if you want the how rather than the what.
To see the work as it really is. The journal shows the pieces we're proud of and the ones that fought back, which is a truer picture of a handmade studio than a gallery of finished shots. If you're deciding whether to order, it's the honest version.
Still not answered?
Ask before you order rather than after. Nothing is too small to ask about.